Recruitment Overload? Struggling to find the right talent amidst a sea of applications?
Reclaim your time, boost productivity, and achieve sustainable growth with exceptional virtual assistants, meticulously sourced and perfectly aligned by EC Assists’ proprietary SkillSyncer™ platform.
We know the challenges of running a business: the overwhelm of recruitment, the burden of management, the constant search for reliable support.
Recruitment Overload? Struggling to find the right talent amidst a sea of applications?
Employee Retention Issues? High turnover impacting team morale and productivity?
Needing reliable support you can trust to deliver? Feeling stretched thin with unreliable support?
We know the challenges of running a business: the overwhelm of recruitment, the burden of management, the constant search for reliable support.
Whether you’re an entrepreneur scaling your vision or an established enterprise optimizing operations, We specialized virtual talent, precisely matched to your unique demands. We make accessing top-tier support straightforward and stress-free.
Get the dedicated, perfectly aligned support you need to launch, grow, and manage your venture—without the hiring complexities.
Our top solutions for entrepreneurs:
Startup Operations VAs From setting up automations to managing tools like Notion, Slack, and Trello, our VAs keep your backend running smoothly.
Lead Generation & Outreach Specialists Fill your pipeline with qualified leads using proven outbound strategies tailored for early-stage growth.
Product & Customer Support VAs Deliver 24/7 support and reduce churn with trained VAs who understand SaaS and e-commerce customer journeys.
Effortlessly enhance your existing teams, streamline processes, and expand capabilities with expert virtual professionals, sourced for optimal compatibility and ease of integration.
Our top solutions for scaling teams:
Technical Support & Helpdesk VAs Provide Tier 1 & Tier 2 support across platforms like Zendesk, Intercom, and Freshdesk.
E-commerce Operations VAs Manage product listings, order fulfillment, returns, and customer queries across Shopify, Amazon, and WooCommerce.
AI & Automation VAs Implement prompt engineering, chatbot optimization, and workflow automation using tools like Zapier, Make, and ChatGPT.
Finance & Bookkeeping VAs Keep your books clean and compliant with VAs trained in QuickBooks, Xero, and financial reporting.
Marketing & CRM VAs Execute campaigns, manage email flows, and optimize your CRM for better engagement and retention.
We believe in clear, straightforward pricing without hidden fees. We simplify your budgeting while delivering premium service and significant cost savings. Experience unparalleled value with our expertly managed virtual assistants and a recruitment process made easy.
Full-time General VA
Dedicated VA matched to your business needs
Admin support across tools like Google Workspace, Notion, Trello, and Slack
Free VA replacement if expectations aren’t met—no questions asked
Quality control and active monitoring to ensure consistency
Part-time General VA
Dedicated VA matched to your business needs
Admin support across tools like Google Workspace, Notion, Trello, and Slack
Free VA replacement if expectations aren’t met—no questions asked
Quality control and active monitoring to ensure consistency
Let’s match you with your perfect VA — no pressure, just clarity.
Integrating virtual talent with EC Assists is designed to be effortless and strategically optimized. Our proven 3-step process, anchored by SkillSyncer™, removes guesswork and ensures a perfect match with minimal effort on your part.
You share your needs – simply and clearly. Our Client Intake Engine maps them to a standardized skills matrix. SkillSyncer™ begins precision targeting.
SkillSyncer's™ Matching Algorithm identifies top VA candidates. We present your perfect matches for final selection, making your choice straightforward.
Your VA integrates seamlessly. We handle all management, payroll, and compliance, supported by our free lifetime assistance and robust productivity tracking. Transparent Dashboards offer clear visibility, simplifying oversight.
Every business is different. That’s why we don’t do generic. Explore our VA roles, each crafted to meet your industry’s rhythm.
At EC Assists, we don’t believe in one-size-fits-all support. We specialize in providing highly skilled technical Virtual Assistants (VAs) tailored for SaaS and e-commerce businesses—so you get talent that understands your tools, workflows, and goals from day one.
EC Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All EC Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
EC Assists guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. EC Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
EC Assists has excellent Customer Support, available round the clock on all plans. We guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact EC Assists' Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to EC Assists Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the EC experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
EC Assists imposes a Credit/Debit Card Payment Processing Fee, which is $35 USD per client per month. For clients who use ACH and comparable bank transfer options, this processing fee is waived. We levies this processing fee to offset our average cost of clients using a Credit or Debit card to pay for services. As our chargeable amounts are quite large, we must do this in order to continue providing high quality services at the price point that we offer.
Yes, your EC Assistant Assistant only works on your tasks during the agreed-upon hours.
That's your choice! EC Assistants work for clients worldwide - we can handle any timezone.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.